Device Guides


My mobile phone's memory is full

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Unused apps take up too much memory: Uninstall apps.

List view

1. Open Google Play

Slide your finger upwards on the screen.
Tap Play Store.

2. Uninstall apps

Tap the profile icon.
Tap Manage your Google Account.
Tap Manage.
Tap the required app.
Tap Uninstall.
Tap Uninstall.

3. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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