Device Guides
My mobile phone's battery life is short
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 8:
Mobile data is turned on: Turn off mobile data.
List view
1. Find "Network and Internet"
Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Network and Internet.
2. Turn mobile data on or off
Tap SIMs.
Tap the indicator next to "Mobile data" to turn the function on or off.
3. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.