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Google Pixel 5
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I can't use my mobile phone's internet connection
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
Data roaming is turned off: Turn on data roaming.
List view
1. Find "Mobile network"
Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Network and Internet.
Tap Mobile network.
2. Turn data roaming on or off
Tap the indicator next to "Roaming" to turn the function on or off.
If you turn on the function, tap OK.
3. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Step 1 of 7
Slide two fingers downwards starting from the top the screen.
Step 2 of 7
Tap the settings icon.
Step 3 of 7
Tap Network and Internet.
Step 4 of 7
Tap Mobile network.
Step 5 of 7
Tap the indicator next to "Roaming" to turn the function on or off.
Step 6 of 7
If you turn on the function, tap OK.
Step 7 of 7
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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