Device Guides


I can't install apps

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

There's not enough memory on your mobile phone: Uninstall apps or delete other content from the memory.

List view

1. Open Google Play

Tap the Google Play icon.

2. Uninstall apps

Tap the menu icon.
Tap My apps & games.
Tap Installed.
Tap the required app.
Tap Uninstall.
Tap Uninstall.

3. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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