Device Guides
My mobile phone's memory is full
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Temporary data takes up too much memory: Delete temporary data
List view
1. Find "Apps and notifications"
Slide two fingers downwards starting from the top the screen.
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Tap the settings icon.
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Tap Apps and notifications.
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2. Delete temporary data
Tap See all apps.
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Tap the required app.
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Tap Storage and cache.
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Tap Clear cache.
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3. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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