Device Guides


My mobile phone's memory is full

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Temporary data takes up too much memory: Delete temporary data

List view

1. Find "Apps and notifications"

Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Apps and notifications.

2. Delete temporary data

Tap See all apps.
Tap the required app.
Tap Storage and cache.
Tap Clear cache.

3. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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