Device Guides
I can't make voice calls
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 10:
The selected network is out of range: Turn on automatic network selection.
List view
1. Find "Advanced"
Slide two fingers downwards starting from the top the screen.
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Tap the settings icon.
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Tap Network and Internet.
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Tap Mobile network.
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Tap Advanced.
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2. Select network manually
Tap the indicator next to "Automatically select network" to turn off the function and wait while your mobile phone searches for networks.
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Tap the required network.
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Tap arrow left.
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3. Select network automatically
Tap the indicator next to "Automatically select network" to turn on the function.
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4. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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