Device Guides
Google Pixel 4 XL
I can't send and receive MMS
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
The MMS isn't written correctly: See how to write and send an MMS.
List view
1. Find "Start chat"
Tap the message icon.
Tap Start chat.
2. Select recipient
Tap To and key in the first letters of the recipient's name.
Tap the required contact.
3. Write text
Tap the text input field and write the text for your MMS.
4. Insert picture
Tap the attach picture icon.
Tap Gallery.
Tap Folders and go to the required folder.
Tap the required picture.
5. Send MMS
Tap the send icon when you've finished your MMS.
6. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Step 1 of 11
Tap the message icon.
Step 2 of 11
Tap Start chat.
Step 3 of 11
Tap To and key in the first letters of the recipient's name.
Step 4 of 11
Tap the required contact.
Step 5 of 11
Tap the text input field and write the text for your MMS.
Step 6 of 11
Tap the attach picture icon.
Step 7 of 11
Tap Gallery.
Step 8 of 11
Tap Folders and go to the required folder.
Step 9 of 11
Tap the required picture.
Step 10 of 11
Tap the send icon when you've finished your MMS.
Step 11 of 11
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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