Device Guides
Google Pixel 4
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I can't use of one my apps
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
The app is damaged or has not been updated to the newest version.: Uninstall the app and install it again.
List view
1. Open Google Play
Tap the Play Store icon.
2. Uninstall apps
Tap the menu icon.
Tap My apps & games.
Tap Installed.
Tap the required app.
Tap Uninstall.
Tap OK.
3. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Step 1 of 8
Tap the Play Store icon.
Step 2 of 8
Tap the menu icon.
Step 3 of 8
Tap My apps & games.
Step 4 of 8
Tap Installed.
Step 5 of 8
Tap the required app.
Step 6 of 8
Tap Uninstall.
Step 7 of 8
Tap OK.
Step 8 of 8
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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