Device Guides
I can't use Wi-Fi
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
No connection to a Wi-Fi network is established: Connect to a Wi-Fi network.
List view
1. Find "Wi-Fi"
Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Network & Internet.
Tap Wi-Fi.
2. Turn on Wi-Fi
Tap the indicator next to "Use Wi-Fi" to turn on the function.
3. Connect to a Wi-Fi network
Tap the required Wi-Fi network.
Key in the password for the Wi-Fi network and tap Connect.
If the Wi-Fi network is password protected, a lock icon is displayed next to the name of the Wi-Fi network. You can get the password from the network provider or administrator.
4. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.