Device Guides

Google Pixel 4

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Android 10.0

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This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn on data roaming.

Step 1 of 7

1. Slide two fingers downwards starting from the top the screen.

Step 2 of 7

2. Tap the settings icon.

Step 3 of 7

3. Tap Network & Internet.

Step 4 of 7

4. Tap Mobile network.

Step 5 of 7

5. Tap the indicator next to "Roaming" to turn the function on or off.

Step 6 of 7

6. If you turn on the function, tap OK.

Step 7 of 7

7. Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 2:

Data roaming is turned off

Solution:

Find "Mobile network"

Slide two fingers downwards starting from the top the screen.

Tap the settings icon.

Tap Network & Internet.

Tap Mobile network.

Turn data roaming on or off

Tap the indicator next to "Roaming" to turn the function on or off.

If you turn on the function, tap OK.

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solution solve the problem?

Yes No

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