Device Guides


I can't make voice calls

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn off fixed dialing.

Possible cause 4:

Fixed dialing is turned on

Solution:

Turn off fixed dialing.

Find "Fixed dialling numbers"
Tap the phone icon.
Tap the menu icon.
Tap Settings.
Tap Calls.
Tap Fixed dialling numbers.
Turn on fixed dialing
Tap Enable FDN to turn on fixed dialing.
Key in your PIN2 and tap OK. The default PIN2 is 0000.
Turn off fixed dialing
Tap Disable FDN to turn off fixed dialing.
Key in your PIN2 and tap OK. The default PIN2 is 0000.
Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.

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