Device Guides


I can't listen to my voice messages

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Save the voicemail number or call 321 to listen to your voice messages.

Possible cause 4:

The voicemail number is not saved in your mobile phone

Solution:

Save the voicemail number or call 321 to listen to your voice messages.

Find "Voicemail number"
Tap the phone icon.
Tap the menu icon.
Tap Settings.
Tap Voicemail.
Tap Advanced Settings.
Tap Setup.
Tap Voicemail number.
Save voicemail number
Key in +61411000321 and tap OK.
Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.

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