Device Guides


My mobile phone is slow

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

There are too many running applications: End running applications.

List view

1. End running applications

Slide your finger slowly upwards starting from the bottom of the screen until the list of running applications is displayed.
To end one running application, slide your finger upwards on the required application.
To end all running applications, slide you finger right from the left side of the screen.
Tap Clear all.
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