Device Guides
I can't make voice calls
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 9:
The selected network is out of range: Turn on automatic network selection.
List view
1. Find "Advanced"
Slide two fingers downwards starting from the top the screen.
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Tap the settings icon.
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Tap Network & Internet.
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Tap Mobile network.
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Tap Advanced.
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2. Select network automatically
To select a network automatically, tap Automatically select network to turn on the function.
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3. Select network manually
To select a network manually, tap the indicator next to "Automatically select network" to turn off the function and wait while your mobile phone searches for networks.
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Tap the required network.
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4. Return to the home screen
Tap the Home key to return to the home screen.
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