Device Guides
I can't use Wi-Fi
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
No connection to a Wi-Fi network is established: Connect to a Wi-Fi network.
List view
1. Find "Wi-Fi"
Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Network & Internet.
Tap Wi-Fi.
2. Turn on Wi-Fi
Tap the indicator next to "Use Wi-Fi" to turn on the function.
3. Connect to a Wi-Fi network
Tap the required Wi-Fi network.
Key in the password for the Wi-Fi network and tap Connect.
If the Wi-Fi network is password protected, a lock icon is displayed next to the name of the Wi-Fi network. You can get the password from the network provider or administrator.
4. Return to the home screen
Tap the Home key to return to the home screen.