Device Guides

I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

See how to write and send an MMS.

Possible cause 5:

The MMS isn't written correctly


See how to write and send an MMS.

Find "Start chat"
Tap the message icon.
Tap Start chat.
Select recipient
Tap To and key in the first letters of the recipient's name.
Tap the required contact.
Write text
Tap the text input field and write the text for your MMS.
Insert picture
Tap the attach picture icon.
Tap Gallery and go to the required folder.
Tap the required picture.
Send MMS
Tap the send icon when you've finished your MMS.
Return to the home screen
Tap the Home key to return to the home screen.

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