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Google Pixel 3

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Android 9.0

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I can't use of one my apps

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Uninstall the app and install it again.

Step 1 of 8

1. Tap the Play Store icon.

Step 2 of 8

2. Slide your finger right starting form the left side of the screen.

Step 3 of 8

3. Tap My apps & games.

Step 4 of 8

4. Tap INSTALLED.

Step 5 of 8

5. Tap the required app.

Step 6 of 8

6. Tap UNINSTALL.

Step 7 of 8

7. Tap OK.

Step 8 of 8

8. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 1:

The app is damaged or has not been updated to the newest version.

Solution:

Uninstall the app and install it again.

Open Google Play

Tap the Play Store icon.

Uninstall apps

Slide your finger right starting form the left side of the screen.

Tap My apps & games.

Tap INSTALLED.

Tap the required app.

Tap UNINSTALL.

Tap OK.

Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

Yes No

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