Device Guides

I can't take pictures using the camera

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

See how to use the phone camera.

Possible cause 2:

The camera isn't used correctly


See how to use the phone camera.

Turn on the camera
Tap the camera icon.
If the video recorder is turned on, tap Camera.
Turn flash on or off
Tap the flash icon.
Tap the required setting.
Take a picture
Point the camera lens at the back of your mobile phone at the required object.
Tap the take picture icon.
Return to the home screen
Tap the Home key to return to the home screen.

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