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BlackBerry Z10

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I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

There's an error at the receiving end: Send an MMS to another recipient to check if the error is at the receiving end.

List view

1. 1. Find "MMS"

Please note that if you have a Prepaid service with Optus you may not be able to access data and MMS on your BlackBerry device. Check this page for details.
Slide your finger left on the display to open the main menu.
Tap Text Messages.
Tap the dots in the bottom right corner of the display.
Tap Settings.
Tap Text Messages.
Tap MMS.

2. 2. Turn delivery reports on or off

Tap the indicator next to Confirm Delivery to turn the function on or off.

3. 3. Select setting for receiving MMS

Tap Auto Retrieval Mode.
Tap Home Only.

4. 4. Edit data connection

Tap Advanced.

5. 5. Enter APN

Tap the field below APN.
Key in MMS

6. 6. Enter MMS server

Tap the field below MMSC URL and key in http://mmsc.optus.com.au:8002/

7. 7. Enter IP address

Tap the field below Proxy URL and key in 61.88.190.10

8. 8. Save data connection

Tap Save.

9. 9. Exit

Slide your finger up the display starting from the bottom edge of your mobile phone to return to standby mode.
BlackBerry Z10
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