Device Guides

BlackBerry Z10

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I can't make voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

BlackBerry Z10
BlackBerry Z10

We found 9 possible causes:

  1. Poor or no network coverage
  2. There's an error at the receiving end
  3. There may be a temporary network problem
  4. You number has been suspended due to non-payment
  5. You've turned on manual network selection and are out of range of the selected network
  6. Flight mode is turned on
  7. No credit on your prepaid phone card
  8. You're abroad and roaming isn't included in your rate plan
  9. Your mobile phone is set to connect to 4G networks only
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