Device Guides

BlackBerry Z10

Change device Change device
Buy now

Search in BlackBerry Z10

How to
Troubleshoot
Using apps
Specs

I can't use one of my apps

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

BlackBerry Z10
BlackBerry Z10

We found 6 possible causes:

  1. The required app is damaged or deleted
  2. There's an error in the operating system on your mobile phone
  3. You've got a new phone number
  4. You installed the app on another memory card
  5. The memory is full
  6. There's no internet connection
Start guide
Email this guide

Would you like information for your {device-name}?

Yes No

Would you like

Information for one of these devices?

No thanks