Device Guides

BlackBerry Z10

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The battery is flat: Charge the battery.

List view

Connect the charger to the phone socket and to a power point.

When the battery charging icon is displayed, charging is in progress.

When the battery is fully charged, you can remove the charger from the power point and your mobile phone.

Step 1 of 3

Connect the charger to the phone socket and to a power point.

Step 2 of 3

When the battery charging icon is displayed, charging is in progress.

Step 3 of 3

When the battery is fully charged, you can remove the charger from the power point and your mobile phone.

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