Device Guides

BlackBerry Torch 9860

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There's no incoming call alert on my mobile phone

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn off silent mode.Detailed instructions.

Possible cause 1:

Your mobile phone is set to silent mode


Turn off silent mode.Detailed instructions.

1. Turn silent mode on or off
Tap the profile icon.
To turn on silent mode:
Tap Silent.
To turn off silent mode:
Tap another profile than Silent.

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