Device Guides

BlackBerry Torch 9860

Change device Change device

I can't use the internet on my mobile phone

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Go to another website.Detailed instructions.

Possible cause 1:

The selected website isn't supported by your mobile phone browser


Go to another website.Detailed instructions.

1. Find "Browser"
Tap the Menu key twice.
Tap Browser.
2. Use internet browser
Follow the steps below to use your mobile phone's internet browser.
3. Enter web address
Tap the address field.
Key in the address of the required website and tap the Navigation key.
4. Go to bookmark
Tap the Menu key.
Tap Bookmarks.
Tap the required bookmark.
5. Add current website to your bookmarks
Tap the Menu key.
Tap Add to Bookmark.
Tap Add to save the bookmark.
6. Exit
Tap Disconnect.
Tap the Return key to return to standby mode.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks