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BlackBerry Torch 9860

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I can't start up my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

BlackBerry Torch 9860
BlackBerry Torch 9860

Before you start this troubleshooting guide you need to check one important thing:

Can you turn on your mobile phone?

Why do we ask this question?
If you can't turn on your mobile phone you need to solve this problem. By solving this problem you'll most likely also solve your problem with starting up your mobile phone.

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