Device Guides

BlackBerry Torch 9860

Change device Change device

I can't use Wi-Fi on my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

BlackBerry Torch 9860
BlackBerry Torch 9860

We found 4 possible causes:

  1. Wi-Fi is turned off on your mobile phone
  2. There are no Hotspots or access points available
  3. Connection is refused by Hotspot or access point
  4. The Wi-Fi access point is using a hidden SSID
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks