Device Guides

BlackBerry Torch 9860

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How to

Diverting calls to my voicemail

You can divert incoming calls to your voicemail. You can choose which types of calls you want to divert, such as all calls, missed calls or when the mobile phone is busy.


List view

1. Find "Call Forwarding"

Tap Connect.
Tap the Menu key.
Tap Options.
Tap Call Forwarding.

2. Select divert type

Tap Forward Calls.
Tap one of the following options:
Always, go to 2a.
Conditional, go to 2b.

3. 2a - "Always"

Tap Forward All Calls.
If you choose to divert all calls, the divert icon is displayed in standby mode.
Tap New Number....
If you choose to divert all calls, the divert icon is displayed in standby mode.
Tap [Use Once].
Key in 321
If you choose to divert all calls, the divert icon is displayed in standby mode.
Tap the Menu key.
If you choose to divert all calls, the divert icon is displayed in standby mode.
Tap Continue.
If you choose to divert all calls, the divert icon is displayed in standby mode.

4. 2b - "Conditional"

Tap If Busy, If No Reply or If Not Reachable.
Tap New Number....
Tap [Use Once].
Key in 321
Tap the Menu key.
Tap Continue.

5. Save setting

Tap the Menu key.
Tap Save.
The request is sent.

6. Exit

Tap Disconnect to return to standby mode.
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