Device Guides


I can't make voice calls

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn off fixed dialing.

Possible cause 1:

Fixed dialing is turned on

Solution:

Turn off fixed dialing.

Find "Fixed Dialling Numbers"
Tap the phone icon.
Tap the menu icon.
Tap Settings.
Tap Call settings.
Tap Fixed Dialling Numbers.
Turn fixed dialing on or off
Tap Enable FDN to turn on fixed dialing.
Key in your PIN2 and tap OK. The default PIN2 is 0000.
Tap Disable FDN to turn off fixed dialing.
Key in your PIN2 and tap OK. The default PIN2 is 0000.
Return to the home screen
Tap the Home key to return to the home screen.

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