Device Guides


I can't install apps

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Search for similar apps or wait until the required app becomes available in your country.

Possible cause 4:

The selected app isn't available in your country

Solution:

Search for similar apps or wait until the required app becomes available in your country.

Open Play Store
Tap Play Store.
Find app
Tap Google Play.
Key in the name or subject of the required app and tap the search icon.
Install app
Tap the required app.
Tap INSTALL.
Tap ACCEPT.
If you've selected a paid app, tap the price to install the app.
Return to the home screen
Tap the Home key to return to the home screen.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks