Device Guides


I can't receive voice calls

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Restart your mobile phone.

Possible cause 2:

There's a connection error

Solution:

Restart your mobile phone.

Restart your mobile phone
Tap and hold On/Off.
Simultaneously, tap and hold the Top volume key until your mobile phone is turned off.
Turn on your mobile phone again.

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