Device Guides
BlackBerry Priv
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How to
Restore factory default settings
If your mobile phone gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All configurations you've made on your mobile phone are deleted.
List view
Find "Factory data reset"
Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Backup & reset.
Tap Factory data reset.
Restore factory default settings
Tap RESET PHONE.
Tap ERASE EVERYTHING. Wait a moment while the factory default settings are restored.
Follow the instructions on the screen to set up your mobile phone and prepare it for use.
Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Backup & reset.
Tap Factory data reset.
Tap RESET PHONE.
Tap ERASE EVERYTHING. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your mobile phone and prepare it for use.
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