Device Guides

BlackBerry Passport

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I can't use GPS navigation

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn on GPS.

Possible cause 1:

GPS has been turned off

Solution:

Turn on GPS.

1. Find "Location Services"
Slide your finger downwards starting from the top edge of the display.
Tap Settings.
Tap Location Services.
2. Turn GPS on or off
Tap the indicator next to "Location Services" to turn the function on or off.
3. Turn use of GPS position for apps on or off
Tap Go to application permissions to set the location permissions for individual applications.
Tap Permissions.
Tap All.
Tap the required app.
Tap the indicator next to "Location" to turn the function on or off.
4. Return to the home screen
Slide your finger upwards starting from the bottom edge of the display to return to the home screen.

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