Device Guides

BlackBerry Passport

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Mobile data is turned on: Turn off mobile data.

List view

Slide your finger downwards starting from the top edge of the display.
Tap Settings.

Tap Network and Connections.

Tap Mobile Network.

Tap the indicator next to "Data Services" to turn the function on or off.

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.

Step 1 of 5

Slide your finger downwards starting from the top edge of the display.Tap Settings.

Step 2 of 5

Tap Network and Connections.

Step 3 of 5

Tap Mobile Network.

Step 4 of 5

Tap the indicator next to "Data Services" to turn the function on or off.

Step 5 of 5

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.

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