Device Guides

BlackBerry Passport

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My mobile phone doesn't ring when receiving calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Silent mode is turned on: Turn off silent mode.

List view

1. 1. Turn silent mode on or off

Slide your finger downwards starting from the top edge of the display.
Tap the field next to "Notifications" to turn the function on or off.
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