Device Guides

BlackBerry Passport

Change device Change device

My mobile phone doesn't ring when receiving calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

BlackBerry Passport
BlackBerry Passport

We found 2 possible causes:

  1. The ring volume has been set to 0
  2. Silent mode is turned on
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks