Device Guides

BlackBerry Passport

Change device Change device

How to

Setting up my mobile phone for Exchange email

Want to set up your mobile phone for Exchange email? Follow these easy instructions.


List view

1. Find "Accounts"

Slide your finger downwards starting from the top edge of the display.
Tap Settings.
Tap Accounts.

2. Create new email account

Tap Advanced.
If an email account has been created already, do the following instead:
Tap Add Account.
Tap Advanced.
Tap Microsoft® Exchange ActiveSync.
Tap Microsoft® Exchange ActiveSync.
If an email account has been created already, do the following instead:
Tap Add Account.
Tap Advanced.
Tap Microsoft® Exchange ActiveSync.

3. Enter account name

Tap the field below "Description" and key in the required name.

4. Enter domain name

Tap the field below "Domain" and key in the domain name.

5. Enter username

Tap Enter User name and key in the username for your email account.

6. Enter email address

Tap Enter Email Address and key in your email address.

7. Enter password

Tap Enter Password and key in the password for your email account.

8. Enter server address

Tap Enter Server Address and key in the server address.

9. Enter port number

Tap the field below "Port" and key in the port number.

10. Turn SSL encryption on or off

Tap the indicator next to "Use SSL" to turn the function on or off.

11. Turn VPN on or off

Tap the indicator next to "Use VPN" to turn the function on or off.

12. Select setting for downloading while roaming

Tap the indicator next to "Download Messages While Roaming" to turn the function on or off.

13. Select synchronisation setting

Tap the indicator next to "Push" to turn automatic synchronisation on or off.
If you turn off automatic synchronisation:
Tap Sync Interval.
Tap the required interval or Manual.

14. Select period for synchronisation of email

Tap Sync Timeframe.
Tap the required period.

15. Select period for synchronisation of calendar

Tap Calendar sync timeframe.
Tap the required period.

16. Finish setup

Tap Next.

17. Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.
BlackBerry Passport
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks