Device Guides

BlackBerry Passport

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How to

Restoring factory default settings on my mobile phone

Want to restore the factory default settings on your mobile phone? It's easy, but please note: all data on your mobile phone will be deleted. Data on your SIM isn't deleted.


List view

1. Find "Security Wipe"

Slide your finger downwards starting from the top edge of the display.
Tap Settings.
Tap Security and Privacy.
Tap Security Wipe.

2. Restore factory default settings

Tap the text input field and key in blackberry
Tap Delete Data.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your mobile phone and prepare it for use.
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