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BlackBerry Passport

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How to

Backing up the phone memory on my mobile phone

If you want to update the software on your mobile phone, it's recommended you back up the phone memory.

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1. Install BlackBerry Link

Go to on your computer.
Find the download section on the website to download BlackBerry Link.
Download and install BlackBerry Link.
BlackBerry Passport

2. Select USB connection setting

Slide your finger downwards starting from the top edge of the display.
Tap Settings.
Tap Storage and Access.
Tap USB Connections.
Tap Connect to Windows or Connect to Mac depending on the operating system on your computer.

3. Connect mobile phone and computer

Connect the data cable to the phone socket and to your computer's USB port.

4. Back up phone memory

Start BlackBerry Link on your computer.
Click your mobile phone.
Click Back Up & Restore.
Click Back Up Device.
The phone memory is backed up.
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