Device Guides
I can't play music
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
We found 6 possible causes:
- No audio files have been transferred to your Apple Watch
- The headset isn't working
- The selected audio file is not supported by the music player
- The audio file is damaged
- Audio files have not been synchronised between your mobile phone and your Apple Watch
- You are not logged on to the required music streaming service or do not have an active subscription