Device Guides

Apple iPhone Xs Max

Change device
iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
Change device

I can't use my mobile phone's internet connection

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Apple iPhone Xs Max
Apple iPhone Xs Max

Before you start this troubleshooting guide you need to check one important thing:

Can you make a voice call?

It's important to find out if you can make a call. If you can't make a call, you need to solve this problem first. When the problem is solved, you will most likely also be able to use your mobile phone's internet connection.


Yes No
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks