Device Guides

Apple iPhone Xs Max

iOS 16.0

iOS 15.0

iOS 12.0

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

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I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

Sending of iMessages is turned on: Turn off sending of iMessages. You'll find the function in "Messages" in your mobile phone's settings.

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