Device Guides

Apple iPhone XR

iOS 15.2

iOS 12.0

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No ringtone is heard on incoming calls

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn off silent mode.

Step 1 of 1

1. Slide the Silent mode key right or left to turn silent mode on or off.

Did this solution solve the problem? Yes No

Possible cause 1:

Silent mode is turned on

Solution:

Turn off silent mode.

Turn silent mode on or off

Slide the Silent mode key right or left to turn silent mode on or off.

Did this solution solve the problem?

Yes No

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