Device Guides

Apple iPhone XR

iOS 15.2

iOS 12.0

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My mobile phone's battery life is short

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn on automatic screen lock.

Step 1 of 8

1. Tap the Side button.

Step 2 of 8

2. Tap the Side button.

Step 3 of 8

3. Slide your finger upwards starting from the bottom of the screen.

Step 4 of 8

4. Tap Settings.

Step 5 of 8

5. Tap Display & Brightness.

Step 6 of 8

6. Tap Auto-Lock.

Step 7 of 8

7. Tap the required setting.

Step 8 of 8

8. Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 5:

Automatic screen lock is turned off

Solution:

Turn on automatic screen lock.

Turn on screen lock

Tap the Side button.

Turn off screen lock

Tap the Side button.

Slide your finger upwards starting from the bottom of the screen.

Set automatic screen lock

Tap Settings.

Tap Display & Brightness.

Tap Auto-Lock.

Tap the required setting.

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solution solve the problem?

Yes No

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