Device Guides

Apple iPhone XR

iOS 15.2

iOS 12.0

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I can't receive voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

There's a connection error: Restart your mobile phone.

List view

1. Restart your mobile phone

Tap and hold the Side button.

At the same time, tap and hold the Bottom volume key until your mobile phone restarts.

Step 1 of 2

Tap and hold the Side button.

Step 2 of 2

At the same time, tap and hold the Bottom volume key until your mobile phone restarts.

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