Device Guides
Apple iPhone X
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I can't use GPS navigation
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
GPS has been turned off: Turn on GPS.
List view
1. Find "Location Services"
Tap Settings.
Tap Privacy.
Tap Location Services.
2. Turn GPS on or off
Tap the indicator next to "Location Services" to turn the function on or off.
If you turn on the function, your mobile phone can find your position using GPS. If you turn off the function, you can't use any of the GPS functions on your mobile phone.
3. Turn use of GPS position for applications on or off
Tap the required app.
Tap the required setting to turn the function on or off.
4. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Step 1 of 7
Tap Settings.
Step 2 of 7
Tap Privacy.
Step 3 of 7
Tap Location Services.
Step 4 of 7
Tap the indicator next to "Location Services" to turn the function on or off.
Step 5 of 7
Tap the required app.
Step 6 of 7
Tap the required setting to turn the function on or off.
Step 7 of 7
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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