Device Guides
Apple iPhone X
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My mobile phone uses a large amount of mobile data
This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.
Turn notifications on or off.

1. Tap Settings.

2. Tap Notifications.

3. Tap Show Previews.

4. To select notification preview on the lock screen, tap Always.

5. To select notification preview only when your mobile phone is unlocked, tap When Unlocked.

6. To turn off notification preview, tap Never.

7. Tap arrow left.

8. Tap the required application.

9. Tap the indicator next to "Allow Notifications" to turn notifications for the selected application on or off.

10. Tap Notification Grouping.

11. Tap the required setting.

12. Tap arrow left.

13. Slide your finger upwards starting from the bottom of the screen to return to the home screen.

14. Slide your finger downwards starting from the top of the screen.

15. Tap the required notification and follow the instructions on the screen to use the selected function.

16. Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Possible cause 5:
Notifications are turned on
Solution: