Device Guides

Apple iPhone X

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Troubleshoot
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I can't use my mobile phone's internet connection

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

There's an error in the operating system on your mobile phone: Restart your mobile phone.

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1. Restart your mobile phone

Tap and hold the Side button.
At the same time, tap and hold the Bottom volume key until your mobile phone restarts.
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