Device Guides

Apple iPhone X

iOS 12.0

iOS 11.1

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

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I can't connect to another Bluetooth device

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

The other Bluetooth device isn't compatible with your mobile phone: Check the user manual for the other device to see if it's compatible with your mobile phone.

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