Device Guides

Apple iPhone X

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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My mobile phone's battery life is short

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Apple iPhone X
Apple iPhone X

We found 14 possible causes:

  1. Live wallpapers are turned on
  2. Automatic content synchronisation is turned on
  3. Automatic app update is turned on
  4. Notifications are turned on
  5. Mobile data is turned on
  6. Vibration is turned on
  7. The battery is faulty
  8. Turn on Low Power Mode
  9. The screen brightness is set too high
  10. Automatic screen lock is turned off
  11. There are too many running applications
  12. GPS is turned on
  13. Wi-Fi is turned on
  14. Bluetooth is turned on
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