Device Guides

Apple iPhone X

iOS 12.0

iOS 11.1

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

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My mobile phone uses a large amount of mobile data

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 5:

Notifications are turned on: Turn notifications on or off.

List view

1. Find "Notifications"

Tap Settings.

Tap Notifications.

2. Select setting for notification preview

Tap Show Previews.

To select notification preview on the lock screen, tap Always.

To select notification preview only when your mobile phone is unlocked, tap When Unlocked.

To turn off notification preview, tap Never.

Tap arrow left.

3. Turn notifications on or off

Tap the required application.

Tap the indicator next to "Allow Notifications" to turn notifications for the selected application on or off.

4. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

5. Use notifications

Slide your finger downwards starting from the top of the screen.

Tap the required notification and follow the instructions on the screen to use the selected function.

6. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Step 1 of 13

Tap Settings.

Step 2 of 13

Tap Notifications.

Step 3 of 13

Tap Show Previews.

Step 4 of 13

To select notification preview on the lock screen, tap Always.

Step 5 of 13

To select notification preview only when your mobile phone is unlocked, tap When Unlocked.

Step 6 of 13

To turn off notification preview, tap Never.

Step 7 of 13

Tap arrow left.

Step 8 of 13

Tap the required application.

Step 9 of 13

Tap the indicator next to "Allow Notifications" to turn notifications for the selected application on or off.

Step 10 of 13

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Step 11 of 13

Slide your finger downwards starting from the top of the screen.

Step 12 of 13

Tap the required notification and follow the instructions on the screen to use the selected function.

Step 13 of 13

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

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